Terms & Conditions
TOP SALON FURNITURE – TERMS AND CONDITIONS
Sales Policies:
1. Top Salon Furniture does not accept responsibility for installation or assembly of any items purchased from us.
2. Top Salon Furniture is not responsible for maintenance of any of our products. Proper use and proper maintenance are the sole responsibility of the buyer.
3. Top Salon Furniture is not responsible nor has knowledge of individual building codes or laws. Please check with your local government offices regarding any questions that you may have. Compliance with all local, state and federal codes is the sole responsibility of the customer.
Payment Policies:
1. All orders must be paid in full. We accept all major Credit Cards, Checks, Wire Transfers and Verified PayPal Payments. Minimum of 50% deposits are required at the time of ordering and the remaining 50% to be paid in full prior to your order leaving our warehouse. All in-stock items are to be shipped no later than 5 business days after full payment is received.
2. Special order items are to be paid in full at time of order, production & transit times of 8 to 16 weeks are required for Special Orders depending on the items. ALL SPECIAL ORDERS CANNOT BE CANCELLED FOR REFUND OR EXCHANGE FOR OTHER PRODUCTS.
Return Policies
• All shortages or damages must be reported within 72 hours of merchandise delivery acceptance.
• All returns must be requested within 14 days of merchandise delivery acceptance and are subjected to a 35% to 50% restocking fee issued according to the governing body of Top Salon Furniture.
• Special order and sample items are non-refundable.
• Top Salon Furniture maintains the right to refuse returns that are damaged, used, missing units or not in its original packaging. Any damages to returned items during shipping are the sole
responsibility of the customer and such damaged claims are between the carrier and customer.
• For additional information please visit our website for our full shipping and terms and conditions policy.
• ALL FLOOR SAMPLES ARE FINAL SALE, NO RETURN / NO EXCHANGE *Does not qualify for free shipping *Will not be covered under Top Salon Furniture’s standard warranty.
Price and Title:
1. Unless otherwise agreed between us in writing, the prices payable for goods that you order are set out in our website as at the date of the order (applicable if order is placed via website).
2. Unless otherwise stated, the price set out in our website is exclusive of any value added tax and all costs or charges in relation to packaging, loading, unloading, carriage and insurance, all of which amounts you shall pay in addition when it is due to pay for the order.
3. You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations.
4. If you qualify for a discount of the price of the goods you will pay the discounted price, the discounted price will exclude any applicable tax.
5. The goods remain the property of Top Salon Furniture until you have paid for them in full.
Order Cancellation:
1. ALL SPECIAL ORDERS CANNOT BE CANCELLED FOR REFUND OR EXCHANGE FOR OTHER PRODUCTS.
2. You may cancel your contract with us for the goods you order at any time before the date we have shipped the goods to you. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
3. To cancel your contract you must notify us in writing.
4. If you cancel your contract and we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our directed address at your own cost and risk as soon as possible. Subject to re-stocking fees and original shipping charges. Re-stocking fees will depend on the condition of the items returned to Top Salon Furniture.
5.Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.